Terms of use


  1. Terms of website use

We provide a web-based platform which, subject to these Terms of Use, provides you with access to and an opportunity to purchase property-related goods and services via our website at the domain easyproperty.com (“Website”).  These Terms of Use (together with the documents referred to in it) tells you the terms on which you may make use of our Website, whether as a guest or a registered user. Use of our Website includes accessing, browsing or registering to use our Website. By using our Website, you confirm you accept these Terms of Use and you agree to comply with them.  We recommend you print a copy of this for future reference.  If you do not agree to these Terms of Use, you must not use our Website.

  1. Other applicable terms

These Terms of Use refer to the following additional terms, which also apply to your use of our Website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or you provide to us. By using our Website, you consent to such processing and you warrant all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on our Website.
  • Our Accessibility Policy, which sets out details of the availability of our Website to users with different needs.

If you register as a vendor or prospective buyer on our Website, our Terms of Business will apply to you. When you purchase goods or services on our Website (the “Services”), the Services will be provided by us via local franchisees (see our Terms of Business.)

In addition, where Services are to be provided by any third parties (other than the Estate Agent) (the “Third Party Services”), the provision of such Services shall be governed by the applicable terms and conditions of the relevant third party (which will be notified to you via our website before you place your order for the Third Party Services).

Information about us

Our Website is operated by us, Anglo Property Limited, trading as ‘easyProperty’, a company registered in England with registration number is 14303892 and registered office 168 Fulham Road, London SW10 9PR. We are a member of The Property Redress Scheme (PRS) and follow the PRS Code of Practice.

  1. Changes to our website

We may update our website and may change the content at any time.  However, please note any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

  1. Accessing our website

Our Website is made available free of charge. We do not guarantee our Website, or any content on it, will be (a) always be available or be uninterrupted; or (b) free from errors or omissions.  Access to our Website is permitted on a temporary basis.  We will not be liable to you if for any reason our Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Website.  You are responsible for ensuring all persons who access our Website through your internet connection are aware of these Terms of Use and other applicable terms and conditions and those persons comply with them.  Our Website is directed to people residing in the United Kingdom.  We do not represent content available on or through our Website is appropriate or available in other locations. We may limit the availability of Our Website or any service or product described on our Website to any person or geographic area at any time.  If you choose to access our Website from outside the United Kingdom, you do so at your own risk.

  1. Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect anyone other than you knows your user identification code or password, you must promptly notify us at enquiries@easyproperty.com.

  1. Viruses

We do not guarantee our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.  You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.  You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.  By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

  1. Using our website

You may use our website only for lawful purposes. You may not use our Website:

  1. In any way that breaches any applicable local, national or international law or regulation.
  2. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  3. For the purpose of harming or attempting to harm minors in any way.
  4. To send, knowingly to receive, to upload, to download, to use or to re-use any material which does not comply with our content standards (see below).
  5. To transmit or to procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation.
  6. To transmit any data, to send or to upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to access without authority, interfere with, damage or disrupt:

  1. any part of our website;
  2. any equipment or network on which our website is stored;
  3. any software used in the provision of our website; or
  4. any equipment or network or software owned or used by any third party.
  1. Interactive services

We may from time to time provide interactive services on our Website, including, without limitation your inbox, viewings calendar and offers (“Interactive Services”). The Interactive Services allow us and other users of our Website to contact and interact with you. Persons under the age of 18 should not use our Website. We will do our best to assess any possible risks for users from third parties when they use any Interactive Services however the Interactive Services are not moderated. We are under no obligation to screen, oversee, monitor or moderate any Interactive Services we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Services by a user in contravention of our content standards (see below).

  1. Uploading content to our website

Whenever you make use of a feature which allows you to upload content to our Website, generate your own content or to interact with other users of our Website, you must comply with the content standards set out below.

  1. all of your contributions must be accurate (where they state facts), be genuinely held (where they state opinions), provided in good faith and comply with applicable law in the UK and in any country from which they are posted; and
  2. all of your contributions must not:
  3. contain any material which is defamatory, obscene, offensive, hateful, inflammatory or otherwise objectionable;
  4. promote sexually explicit material, violence, promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age or promote any illegal activity;
  5. infringe any copyright, database right or trademark of any other person;
  6. be likely to deceive any person.
  7. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  8. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  9. be likely to harass, to upset, to embarrass, to alarm or to annoy any other person;
  10. be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  11. give the impression the contribution emanates from us, if this is not the case; nor
  12. to advocate, to promote or to assist any unlawful act.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. You warrant any contribution made by you will comply with these standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of that warranty. Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described below (see ‘Rights you licence’). We reserve the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy. You are solely responsible for securing and backing up your content.

  1. Rights you license

When you upload content onto our website or otherwise contribute to our Website, you grant the following licences:

  • you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform your content in connection with our Website or Services or promotion of our Website and Services; and
  • you grant third parties (for example, other users, our partners or advertisers) a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use your data in accordance with the functionality of our website.

By submitting or posting such content, you are representing you are its owner and/or have all necessary rights, licences, and authorisation to use and to distribute it in such a manner.

  1. Linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. However, you must not:

  1. establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
  2. establish a link to our website in any website that is not owned by you;
  3. frame our website on any other site; nor
  4. create a link to any part of our website other than the home page.

The website in which you are linking must comply in all respects with the content standards set out above. If you wish to make any use of content on our website other than as set out above, please contact us at customerservice@easyproperty.com.  We reserve the right to withdraw linking permission without notice.

  1. Third party links and resources in our Website

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

  1. No reliance on information

The content provided by us on our Website is provided for general information only. It is not intended to amount to advice on which you should rely.  Although we make reasonable efforts to update the content we provide on our Website, we make no representations, warranties or guarantees (express or implied) the content on our Website is accurate, complete or up-to-date. To list a property on our Website for sale or rent, the user must provide certain information in relation to that property. You acknowledge, accept and agree:

  • we cannot guarantee the accuracy, completeness or suitability of any of the information, content and/or other materials uploaded onto our Website or generated by users;
  • we are unable to independently verify and/or confirm the accuracy of that information, content and/or materials;
  • we do not accept any liability for any reliance placed on that information, content and/or materials; and
  • it is your responsibility to satisfy yourself of the veracity, accuracy, completeness and suitability of any property descriptions and/or information on our Website; and
  • we have no control over, do not guarantee and shall not be responsible for the quality, safety or legality of any properties listed on our Website.

You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website. The views expressed by other users on our Website do not represent our views or values.

  1. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.  You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.  You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. If you print off, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.  You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.  Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged if used by you under these Terms of Use.

  1. Trademarks

easyProperty is a registered trademark owned by easyGroup Ltd, a UK registered company whose registered office is at 168 Fulham Road London SW10 9PR (registration number 4060333), and licensed by Anglo Property Limited.

  1. Limitation of our liability

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited by English law.  To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.  We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

  • use of or inability to use our website; or
  • use of or reliance on any content displayed on our website.

Please note we only provide our website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.  We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. W e will not be liable for any loss or damage that may arise from your use of them. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods or services purchased via our Website by you, which will be set out in either our Terms of Business, the Terms of Sale or the terms and conditions for the Third Party Services..

  1. Suspension and termination

We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We have the right to remove any contribution you make on our Website if, in our view your contribution does not comply with our content standards or where there has been a breach of these Terms of use through your use of our Website.  When a breach of these Terms of use has occurred, we may take such action as we deem appropriate.  Failure to comply with these Terms of Use constitutes a material breach of them and may result in our taking all or any of the following actions:

  1. Immediate, temporary or permanent withdrawal of your right to use our Website.
  2. Immediate, temporary or permanent removal of any posting or material uploaded by you to our Website.
  3. Issue of a warning to you.
  4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  5. Further legal action against you.
  6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these Terms of use. The responses described in these Terms of use are not limited, and we may take any other action we reasonably deem appropriate.

  1. Changes to these terms

We may revise these Terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

  1. Applicable law

If you are a consumer, please note these Terms of use, its subject matter and its formation (and any non-contractual disputes or claims), are governed by English law.  You and we both agree to the courts of England and Wales will have non-exclusive jurisdiction.  However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and if you are resident of Scotland you may also bring proceedings in Scotland.  If you are a business, these Terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law.  We both agree to the exclusive jurisdiction of the courts of England and Wales.

  1. Contact us

You can contact us by telephoning our customer service team at 074 6975 4665 or by writing to us at customerservice@easyproperty.com or easyProperty, 168 Fulham Road, London SW10 9PR.

Thank you for visiting our website.


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